Core Impact
Led the development of a streamlined Angular MVP and continuous feature releases, increasing user engagement by ~50% and supporting ~42% sales growth.
Built and mentored a 5-engineer team, introducing code review standards, sprint rituals, and a reusable UI component library that significantly accelerated delivery.
Implemented a robust state management system and role/permission framework, reducing unauthorized-access incidents by ~28% and simplifying administrative workflows.
Designed and delivered polished, high-traffic experiences for Text, Fax, Team Messaging, and Video Conferencing, which became flagship workflows and drove ~45% B2B adoption growth.
Co-authored the platform’s technical roadmap, aligning engineering priorities with activation, retention, and ARPU metrics.
Improved platform reliability and delivery velocity through CI/CD pipelines, enhanced test coverage, and performance optimization across critical user journeys.
Technical Focus
Angular, Javascript, TypeScript, RxJS, NgRx (state management)
Component-driven UI architecture
CI/CD (GitLab / Jenkins), automated testing, performance tuning
Secure role/permission models, analytics-driven product iteration
Cross-team collaboration with backend, product, and business stakeholders
Key Features I Contributed To
Cloud Phone System (VoIP)
Delivered a modern, enterprise-grade VoIP experience with reliable call quality, smart call routing, extension management, call forwarding, voicemail handling, and device provisioning. Improved usability and reduced friction for end-users and administrators managing high-volume call workflows.
Video Meetings
Engineered a smooth, high-performance HD video conferencing experience optimized for remote and hybrid teams. Enhanced load times, media stability, and UI interactions, resulting in a more consistent meeting experience across browsers and devices.
Messaging & Fax
Built unified messaging tools—including team chat, SMS/MMS workflows, and digital faxing—to centralize communication into a single platform. These features became heavily used by B2B customers and contributed to a measurable increase in platform adoption.
User & Role Management
Designed and implemented secure user onboarding, department grouping, and permission-based access controls. Introduced a scalable role/permission framework that reduced unauthorized access incidents and simplified admin operations.
Usage Reporting & Analytics
Developed real-time dashboards providing insights into call volume, meeting activity, messaging usage, and system health. Enabled administrators to make data-driven decisions and identify operational bottlenecks faster.
Billing & Subscription Management
Contributed to automated billing, invoicing, and subscription tracking systems that reduced manual workload and improved accuracy. Enhanced the UI/UX around plans, add-ons, and renewals to decrease support tickets and billing confusion.
Advanced Productivity Tools
Shipped supporting tools such as call summaries, voice-command interactions, searchable logs, and an analytics dashboard. These features boosted overall platform efficiency and helped differentiate RingPlan from standard VoIP competitors.
